Office printing that simply keeps working

PrinterHub looks after print fleets for small and mid-sized offices: proactive monitoring, on-site repair within one business day, and consumables that arrive before the cartridge runs dry.

Serving 400+ offices across the UK & Ireland since 2013. No long lock-in contracts.

1 dayaverage on-site response
98.4%first-visit fix rate
7,900devices under contract
24/7fleet monitoring

What we do

Most print problems are predictable. We watch the fleet, replace parts before they fail, and send an engineer when hardware genuinely needs hands.

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Managed print services

Usage reporting per department, automatic toner replenishment, and a single monthly invoice instead of scattered cartridge orders.

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On-site repair

Certified engineers for HP, Canon, Brother, Kyocera, Ricoh and Xerox. Fusers, rollers, drums and boards carried in the van.

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Fleet monitoring

A lightweight collector reports counters, error codes and consumable levels, so a failing roller is booked in before it jams a deadline.

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Genuine consumables

Original and certified-compatible cartridges, held in stock and dispatched next day across mainland UK.

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Secure print release

Badge or PIN release, so documents only print when the owner is standing at the device. Useful for HR, finance and legal teams.

♻

Decommissioning

Certified data wiping of internal storage, WEEE-compliant disposal and a disposal certificate for your auditors.

Service plans

Priced per device, billed monthly, cancel with 30 days' notice. Consumables can be bundled or billed on usage.

PlanResponse timeIncludesFrom
Essential
Up to 5 devices
Next business day Remote diagnostics, parts & labour, phone support 9–17 £12 / device
Business
6–50 devices
Same business day Everything in Essential, plus monitoring, auto-toner and quarterly reviews £19 / device
Enterprise
50+ devices
4 hours, 8×5 or 24×7 Named engineer, on-site spares kit, secure print release, SLA reporting On request

Coverage & response

Engineers are based in eleven regional hubs, which is how we keep next-day promises without charging call-out premiums.

  • London, Manchester, Birmingham, Leeds, Glasgow, Bristol
  • Cardiff, Newcastle, Southampton, Belfast, Dublin
  • Remote sites covered by courier-exchange units
  • Out-of-hours visits by arrangement, including weekends

Common questions

Short answers. Anything else, ask the service desk.

  • Do you service printers you didn't sell?
    Yes — most of our fleet was bought elsewhere.
  • Are compatible cartridges covered?
    Certified ones are. Unbranded refills void the parts cover.
  • Is monitoring intrusive?
    It reads device counters over SNMP. No document content ever leaves your network.
  • Minimum contract?
    One month. Annual plans get two months free.

Request a quote

Tell us roughly how many devices you run and where they are. We reply with a fixed per-device price the same working day.

Service desk

Monday to Friday, 08:00–18:00.
Contract customers have a 24/7 escalation line.

Phone
+44 808 157 0199

Email
service@printerhub.wiki

Post
PrinterHub Service Ltd
Unit 4, Kingsway Business Park
Manchester M19 1AL