Office printing that simply keeps working

PrinterHub looks after print fleets for small and mid-sized offices: proactive monitoring, on-site repair within one business day, and consumables that arrive before the cartridge runs dry.

Serving 400+ offices across the UK & Ireland since 2013. No long lock-in contracts.

1 dayaverage on-site response
98.4%first-visit fix rate
7,900devices under contract
24/7fleet monitoring

What we do

Most print problems are predictable. We watch the fleet, replace parts before they fail, and send an engineer when hardware genuinely needs hands.

Managed print services

Usage reporting per department, automatic toner replenishment, and a single monthly invoice instead of scattered cartridge orders.

On-site repair

Certified engineers for HP, Canon, Brother, Kyocera, Ricoh and Xerox. Fusers, rollers, drums and boards carried in the van.

Fleet monitoring

A lightweight collector reports counters, error codes and consumable levels, so a failing roller is booked in before it jams a deadline.

Genuine consumables

Original and certified-compatible cartridges, held in stock and dispatched next day across mainland UK.

Secure print release

Badge or PIN release, so documents only print when the owner is standing at the device. Useful for HR, finance and legal teams.

Decommissioning

Certified data wiping of internal storage, WEEE-compliant disposal and a disposal certificate for your auditors.

Service plans

Priced per device, billed monthly, cancel with 30 days' notice. Consumables can be bundled or billed on usage.

PlanResponse timeIncludesFrom
Essential
Up to 5 devices
Next business day Remote diagnostics, parts & labour, phone support 9–17 £12 / device
Business
6–50 devices
Same business day Everything in Essential, plus monitoring, auto-toner and quarterly reviews £19 / device
Enterprise
50+ devices
4 hours, 8×5 or 24×7 Named engineer, on-site spares kit, secure print release, SLA reporting On request

Coverage & response

Engineers are based in eleven regional hubs, which is how we keep next-day promises without charging call-out premiums.

  • London, Manchester, Birmingham, Leeds, Glasgow, Bristol
  • Cardiff, Newcastle, Southampton, Belfast, Dublin
  • Remote sites covered by courier-exchange units
  • Out-of-hours visits by arrangement, including weekends

Common questions

Short answers. Anything else, ask the service desk.

  • Do you service printers you didn't sell?
    Yes — most of our fleet was bought elsewhere.
  • Are compatible cartridges covered?
    Certified ones are. Unbranded refills void the parts cover.
  • Is monitoring intrusive?
    It reads device counters over SNMP. No document content ever leaves your network.
  • Minimum contract?
    One month. Annual plans get two months free.

Request a quote

Tell us roughly how many devices you run and where they are. We reply with a fixed per-device price the same working day.

Service desk

Monday to Friday, 08:00–18:00.
Contract customers have a 24/7 escalation line.

Phone
+44 808 157 0199

Email
service@printerhub.wiki

Post
PrinterHub Service Ltd
Unit 4, Kingsway Business Park
Manchester M19 1AL